Catering Sales vs Banquet Operations
PART 1
Guest meets catering sales coordinator...
Guest: I want an ice sculpture of a phoenix wrapped with two snakes... one the shape of a cobra and the other of a sea serpent... is that ok?
Coordinator: Sure thing! Can can!
Guest: I want 1000 champagne flutes stacked together to make a tower... possible?
Coordinator: No problem! Can one!
Guest: I want the hall to be made into the Garden of Eden! With real trees and real vines wrapped around the pillars and real flowers! Will that be a problem?
Coordinator: Of course! Not a problem!
Guest: Are u sure abt all these? is it too much?
Coordinator: Sir... listen... i'm telling u all these... sure no problems one! all this is nothing! It can all even be done in a day! You can trust this task to our capable and veteran banquet staff...
Coordinator meets Banquet guy...
Coordinator: These are the requests of the guest. I tried my best to tell him that it's not possible but he's very insistent! He juz wouldn't listen... i hate these type of guests... oh well... SO ANYWAY... juz do ur best la...
Coordinator go backs to nice office to MSN and telephone friends...
Banquet guy: f.a.r.k...
He discusses the requests with his part-timers who are all lazing ard and playing with their handphones...
Banquet guy: ok guys! listen up! Part-timer 1 & 2... i need u to prepare the flutes.... part-timer 3 & the rest of u... go and prepare deco for Eden... all these things u can find in the banquet store... if cannot find tell me... all be done by 5pm... then after tat... u all go makan...
It's 5.30pm... Banquet guy takes a look at deco...
Banquet guy: farking hell! wat u all doing?! where's the things i ask u all to do?!
Part-timers make watever donkey excuses to cover ass...
Banquet guy: Never mind... its ok... we see how it goes... u all go home 1st...
Part-timers leave sniggering with champagne flutes stashed away in their bags as souvenirs from hotel...
In the end... banquet guy stays till midnite to continue with work when he should be home with wife and 2 kids...The poor banquet guy could do nothing...
He work all nite... juz to set up the dance floor... poor him...
END OF PART 1
PART 2
Guest arrives to see progress...
Guest: WHAT?! WHERE'S MY ICE SCULPTURE?! WHAT ABT THE 1000 CHAMPAGNE GLASSES?! WHAT ABT MY REAL TREE?! WHERE ARE ALL OF THEM?
Coordinator arrives...
Coordinator: Unfortunately sir... we're unable to deliver what we've promised due to the incapabilities of the Banquet people...
Guest: THIS IS MY FIRST AND LAST TIME I WILL EVER HOLD A FUNCTION IN THIS HOTEL!
Guest storms out...
Coordinator goes to Director of F&B and complains of how incapable the Banquet guy is...
END OF PART 2
PART 3
The following week... Banquet guy tenders resignation due to the immense stress that he has been suffering for the last few years... after he leaves the hotel... the smile which has not appeared on his face for the last few years comes back...
END OF PART 3
This is in memory of the elites in the banquet department...
Based on a semi could be true story...
*nobody understands*
Soon to follow... the chef vs catering sales...